Planned maintenance
Site specific PPM, service parts, asset records, reporting and agreed response cover.
Discuss a service contractAll manufacturers support
Protect performance, reliability and operating cost.
Hydra-Clear services, audits, repairs and upgrades process water equipment from every manufacturer. You do not need to own a Hydra-Clear system to use our engineers.
24 hoursresponse available*
UK widemainland engineering coverage
All makesindependent technical support
Lifecycleservice, repair and optimisation
Choose the support route
Service capability organised around what the site needs next.
Use the enquiry route that best matches the current problem. Every request reaches the same engineering team.
Breakdown and fault investigation
Structured diagnosis, repair and recovery support when equipment or water quality fails.
Report a faultPerformance audit
Review water balance, recovery, energy, controls, maintenance history and operating risk.
Book an auditRO membrane performance and cleaning
Normalised performance review, foulant diagnosis, cleaning strategy and membrane replacement.
Discuss membrane performanceResin and media replacement
Media selection, vessel inspection, removal, refill, regeneration, testing and recommissioning.
Plan a media changeSpares and consumables
Engineer selected filters, membranes, resin, instruments and replacement components.
Request parts support*Response commitment applies to qualifying service contracts and agreed coverage conditions.
Optimise first
Find the avoidable operating cost already inside the system.
An audit connects plant data to practical engineering actions before wholesale replacement is considered.
- Water balance: feed, product, reject, flush and abnormal losses
- Energy: pressure, pump duty, recovery and unnecessary run time
- Treatment condition: membranes, resin, media, UV and pretreatment
- Controls: sequencing, alarms, trends, remote visibility and operator intervention
Typical audit outcome
Prioritised actions, not a generic replacement proposal.
- Correct settings, faults and maintenance gaps
- Optimise controls, recovery and operating strategy
- Upgrade components where the business case supports it
- Replace only when the lifecycle case is stronger
Equipment supported
One service department across the complete water treatment train.
Reverse osmosisWater softenersIon exchangeFiltrationEDI and CDIUV systemsChemical dosingPumps and tanksRingmainsPLC and HMI controlsBMS interfacesAll manufacturers
Build the service relationship
Start with a site survey and a clear asset picture.
We can review the equipment, operating condition, maintenance history and business criticality, then propose a practical support plan.